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Terms and conditions

1. Introduction

1.1 Purpose of the Terms

These Terms and Conditions ("Terms") form a legally binding agreement between you, the user, and Win Unique (hereinafter referred to as "the Company", "we" or "us").

1.2 Acceptance of Terms

By registering an account with us, accessing our services, or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms.

1.3 Age and Legal Restrictions

You must be at least 18 years old (or the age of majority in your jurisdiction) and comply with all applicable laws and regulations. We reserve the right to request verification of your age or identity.

2. Account Registration

2.1 Eligibility

To register an account, you must provide accurate and complete information as required by our registration form. You represent that you are eligible to use our services and comply with all applicable laws.

2.2 KYC and Verification Requirements

We reserve the right to request verification of your identity, address, or other information to comply with anti-money laundering regulations and ensure the security of your account.

2.3 Responsibility for Account Security

You are solely responsible for maintaining the confidentiality and security of your account login credentials. You agree not to share or disclose these details to any third party.

3. Deposits and Withdrawals

3.1 Accepted Payment Methods

We accept various payment methods, including Visa/Mastercard, Neosurf, Bitcoin, Ethereum, Litecoin, Cashlib, Neteller, EcoPayz, and other cryptocurrencies.

3.2 Minimum and Maximum Limits

The minimum deposit is €10, while the maximum weekly withdrawal limit is €1,500 for most users (€2,000 for VIP Gold+ members). We reserve the right to adjust these limits at any time.

3.3 Processing Times and Fees

Processing times vary depending on the payment method, but we strive to process withdrawals within 24 hours of receiving your request. No fees are charged by us for deposits or withdrawals, but third-party providers may apply their own fees.

3.4 Anti-Money Laundering Policy

We comply with anti-money laundering regulations and may request additional information from you to verify the source of funds in your account.

4. Bonuses and Promotions

4.1 How Bonuses Are Credited

Bonuses are credited automatically upon meeting the required conditions, as stated on our website or in promotional materials.

4.2 Wagering Requirements

Wagering requirements for bonuses must be met within 10 days of receiving the bonus funds. The maximum bet allowed while wagering is €5.

4.3 Expiry and Abuse Clauses

Bonus funds expire after 24 hours if not used, and any bets placed using bonus funds will be cancelled if your balance falls below €0.05.

5. Gameplay and Fairness

5.1 RNG Usage

We use certified Random Number Generators (RNGs) to ensure the fairness of our games.

5.2 Game Malfunctions

If a game malfunctions, we reserve the right to void any bets placed during that time or offer an alternative solution as per our discretion.

5.3 Limits on Play and Responsible Gaming Tools

We provide responsible gaming tools, including deposit, wager, and session limits, which you can set in your account settings.

6. Responsible Gambling

6.1 Self-Exclusion Options

You may request self-exclusion from playing for a minimum of 24 hours to a maximum of six months. During this period, we will not allow you to access our services or accept deposits from you.

6.2 Deposit, Wager, and Session Limits

You can set limits on your account to control your spending and playtime. We recommend setting these limits regularly to maintain responsible gaming habits.

6.3 Help and Support Links

We provide links to reputable organizations that offer support for problem gamblers, including SOS Joueurs, Joueurs Info Service, and GamCare.

7. Prohibited Activities

7.1 Bonus Abuse

You must not engage in bonus abuse or exploit any bonuses offered by us. Any evidence of such behavior will result in the cancellation of your account and confiscation of any winnings.

7.2 Fraud, Collusion, or Manipulation

We reserve the right to suspend or close your account if we suspect or have reason to believe that you have engaged in fraudulent, collusive, or manipulative activities while playing our games.

7.3 Use of Bots or Automated Systems

You must not use any bots or automated systems to play our games. Any evidence of such behavior will result in the cancellation of your account and confiscation of any winnings.

8. Account Suspension and Closure

8.1 Voluntary Account Closure

You can request voluntary closure of your account at any time by contacting our customer support team.

8.2 Breach of Terms

We reserve the right to suspend or close your account if you breach these Terms, including failing to comply with anti-money laundering regulations or engaging in prohibited activities.

8.3 Inactivity and Dormant Accounts

If your account remains inactive for 12 months, we may consider it dormant and apply an administrative fee of €5 per month. We reserve the right to close such accounts if no activity is resumed within six months.

9. Privacy and Data Protection

9.1 Information Collected

We collect personal data from you during registration, including name, email address, date of birth, and other details necessary for account management.

9.2 Use and Storage of Personal Data

We use your personal data to provide our services, verify your identity, and comply with anti-money laundering regulations. Your data is stored securely on our servers, which are protected by industry-standard security measures.

9.3 GDPR Compliance (if applicable)

As required by the General Data Protection Regulation (GDPR), we ensure that your personal data is processed lawfully, transparently, and securely. You have the right to access, correct, or delete your personal data upon request.

10. Limitation of Liability

10.1 Losses

We shall not be liable for any losses incurred by you as a result of playing our games, including financial losses, emotional distress, or damage to property.

10.2 System Errors

In the event of system errors, we reserve the right to void any bets placed during that time or offer an alternative solution as per our discretion.

10.3 Third-Party Links

We are not responsible for the accuracy or reliability of external links provided on our website, which may lead to third-party websites or services.

11. Amendments and Updates

11.1 Right to Modify the Terms

We reserve the right to modify these Terms at any time without notice. Your continued use of our services shall be deemed acceptance of such changes.

11.2 Notification of Changes

We will notify you of significant changes to these Terms, but it is your responsibility to regularly review and familiarize yourself with the most up-to-date version of our Terms and Conditions.